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DETAILS & MATERIALS

The CINCO jewelry restoration service is designed to ensure that your treasured pieces maintain their brilliance and shine. Our expert artisans in Portugal specialize in renewing CINCO items, providing a thorough refresh that includes deep cleaning, polishing, replating, and any necessary repairs.

With this service, you can send us your jewelry by weight, and we will handle the rest with care and expertise. Each piece is meticulously inspected before and after treatment, guaranteeing that they return to you in pristine condition, safely packaged for your peace of mind.

Highlights

  • Only available for CINCO pieces — our craftsmanship is tailored specifically for your jewelry.
  • Comprehensive service includes cleaning, polishing, replating, and repair to restore your pieces.
  • Affordable pricing based on the total weight of the jewelry sent.
  • Handled by skilled artisans with a focus on quality and detail.
  • Compatible with all CINCO pieces in 925 sterling silver, white rhodium, or 24k gold plating.
  • Each piece receives careful inspection, ensuring the highest standard of care.
  • Returned securely packaged to guarantee their safety during transit.

Why You’ll Love It

Investing in the CINCO jewelry restoration service is a meaningful step towards preserving the beauty of your jewelry for future generations. Great jewelry deserves great care, and this service embodies our commitment to timeless quality. As your collection evolves, we help you preserve the craftsmanship and elegance of each piece, ensuring they remain a cherished part of your personal style.

FAQ

Q: Are the pieces returned in original condition?

A: Yes, all jewelry is inspected and treated to restore it to its original beauty.

Q: Can I send multiple pieces at once?

A: Absolutely, you can send as many pieces as you like, and pricing will be based on the total weight.

Q: Do I need to provide special instructions?

A: While our artisans are skilled, any specific care instructions you have can be included with your pieces for optimal results.

INFORMATION
  • Only available for CINCO pieces
  • Full service includes cleaning, polishing, replating, and repair
  • Priced by the total weight of pieces sent
  • Handled by our skilled artisans in Portugal
  • Compatible with all CINCO pieces in 925 sterling silver, white rhodium or 24k gold plating
  • Pieces are carefully inspected before and after treatment
  • Returned to you safely packaged
SIZE & FIT
  • Compatible with all CINCO pieces in 925 sterling silver, white rhodium or 24k gold plating
  • Pieces are carefully inspected before and after treatment
  • Returned to you safely packaged

JEWELRY TO LAST A LIFETIME

CERTIFIED INCM

FAQs

Please read our FAQs page to find out more.

How long will my order take to arrive?

Orders are usually prepared within 1–2 business days. Once your order has been dispatched, you’ll receive an email with tracking details. Delivery times vary by destination and will be shown at checkout. Personalized/ Engraved and On-Demand pieces may require additional preparation time, as indicated on the product page.

Can I return my order?

Yes. You may return your order within 14 days of delivery, provided the pieces are unworn, unaltered and returned in their original condition. You can use your preferred tracked courier or ask us to arrange a return service, with the cost deducted from your refund. Once your return reaches us, please allow 7–10 business days for the refund to be processed.

Does CINCO jewelry have a warranty?

Yes. Every CINCO piece is covered by a 3-year warranty from the date of delivery against manufacturing defects. Your invoice and order number serve as proof of warranty. The warranty does not cover loss, accidental damage, improper use, normal wear or the natural fading of gold plating. If you experience an issue, contact us with your order number and photos so our team can assess the piece.